IT With a Human Touch

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Real-time Service Statistics

Support Ticket Response Time

24.1 Mins

Real-time processing of customers issues and tickets from reception to response

Support Ticket Resolution Time

3.1 Hrs

Real-time processing of customers issues and tickets from reception to completion

Real-time survey results directly from customers following issue resolution

“They make sure we are compliant with industry best practices, secure and updated with proper licensing upgrades. They help take my IT worries away.”

Bowie, MD

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