IT With a Human Touch

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Real-time IT Service Statistics

Support Ticket Response Time

4.3 Mins

Real-time processing of customers issues and tickets from reception to response

Support Ticket Resolution Time

2.6 Hrs

Real-time processing of customers issues and tickets from reception to completion

Real-time survey results directly from customers following issue resolution

“Matt saved me! I am so pleased with all of the help that every single one of your team members provides. Thank you, thank you, thank you, thank you.”

Hannah

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