IT With a Human Touch

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Real-time IT Service Statistics

Support Ticket Response Time

1.2 Mins

Real-time processing of customers issues and tickets from reception to response

Support Ticket Resolution Time

2.5 Hrs

Real-time processing of customers issues and tickets from reception to completion

Real-time survey results directly from customers following issue resolution

“This is the best IT Department in the country as far as I am concerned. Always helpful and always has a resolution to our problems. Thank you, thank you, thank you!”

Debra

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